We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and stored. Below you can read about how we process your personal data, your rights, and how to get in touch with us.
1. How We Process Your Personal Data
When you sign up for our newsletter, we collect and process the following information:
- Your first name (last name is optional)
- Your email address
- Any correspondence between you and us (e.g. emails or relevant phone conversations)
- Cookies, if you use our website – with your consent
We only collect the data that is necessary to provide you with our newsletter and related services. We never collect more information than we need, and we are fully committed to handling your personal data responsibly and securely.
2. Who is Responsible for Your Data?
European Green Cities is the data controller for the personal data collected in connection with the newsletter.
This means we determine the purposes and means of processing your information. If you have any questions or concerns regarding how we process your personal data, you are welcome to contact us:
European Green Cities
Bryghuspladsen 8, 3
Email: info@greencities.eu
3. Legal Basis and Purpose
We process your personal data to:
- Send you our newsletter
- Respond to your registration or unsubscribe requests
- Handle general enquiries and manage your preferences
- Perform statistical analysis (in anonymised form)
The legal basis for this processing is either:
- Your consent (e.g. when subscribing to the newsletter)
- Our legitimate interest in responding to your enquiries or improving our communications
4. Data Retention
We only store your personal data for as long as it remains relevant for the purposes for which it was collected. Specifically:
- If you are subscribed to our newsletter, we keep your data for up to two years after the last relevant activity (e.g. registration or unsubscribe date)
- Cookie retention periods can be found in our Cookie Policy
We regularly review our retention practices to ensure compliance with current data protection laws.
5. Sharing Your Data
We only share your data when necessary and never for commercial purposes. Access to your data is restricted to authorised employees and trusted service providers who require it for work-related reasons, under strict confidentiality agreements.
We do not sell or rent your data to third parties.
6. Data Security
We take your privacy seriously. European Green Cities has implemented both technical and organisational measures to protect your personal data from:
- Unauthorised access
- Accidental loss or destruction
- Unlawful alteration or disclosure
These safeguards are regularly reviewed and updated to ensure continued protection.
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of your data when it is no longer necessary for us to keep it.
- Objection: Object to the use of your data for specific purposes (e.g. direct marketing).
- Restriction: Ask us to limit how we use your data under certain conditions.
- Data portability: Where applicable, request to receive your data in a commonly used, machine-readable format.
- Withdraw consent: If you have given consent, you may withdraw it at any time.
To exercise your rights, please contact us using the contact details listed above.
8. Complaints
If you believe that your data has been processed unlawfully or your rights have not been respected, you have the right to lodge a complaint with the:
Danish Data Protection Authority
Carl Jacobsens Vej 35
DK-2500 Valby
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Website: www.datatilsynet.dk
9. Analytics and Cookies
You may choose to opt out of website tracking and analytics. Doing so helps protect your privacy, although it may limit some functionality and our ability to improve user experience. You can read more in our Cookie Policy.